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FAQ

Good questions, straight answers.

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General

What is Qasha?

Qasha is the connected revenue workspace: pipeline and outreach, quotes, agreements and e-signatures, onboarding, billing, collections and revenue, kept in one record of every customer.

Who is Qasha for?

Teams who sell, onboard and bill business customers: founders, sales, operations and compliance, and finance.

How much does Qasha cost?

Team is $353 a month for up to 5 users, Business is $753 a month for up to 15 users, and Enterprise is priced for your team. Every plan includes every feature.

Is Qasha available in German?

This website is. The Qasha app is in English today, including the signing page and the emails and PDFs Qasha creates. Your own documents, quotes and agreements can be in any language.

Does this website use tracking cookies?

No. This site sets no cookies for analytics, advertising or tracking. The only cookie it can set remembers the language you choose.

Pipeline & outreach

Can colleagues send from my mailbox?

No. A mailbox connection belongs to the person who authorized it. Colleagues share the conversation in Qasha, not your credentials.

What happens when a prospect replies?

The reply is captured and sorted, and the follow-up sequence for that conversation stops. If the inbox could not be checked, the next step waits instead of assuming nobody replied.

Do automatic replies answer pricing questions?

No. Automatic acknowledgements use a fixed template you approve, for reply types you choose, within limits you set. Pricing and tailored answers stay with your people.

Quotes & pricing

Can a quote mix a subscription with usage-based pricing?

Yes. Fixed and usage charges, tiers, volume rates, percentages, minimums, caps, trials and setup fees can be combined in one set of terms.

What if we change our price list after a customer signs?

Nothing changes for them. The accepted terms are kept as they were signed, and catalog edits never rewrite an earlier agreement.

Do approvals really block sending?

Yes. When a policy applies, the document cannot be issued until it is approved, and the approval is for that exact version.

E-signature

Are electronic signatures legally binding?

In most countries, for most agreements, yes. Qasha confirms each signer with a code sent to their email, records when and how they signed, and seals the signed copy so any later change shows. Some documents and some institutions still require wet ink or a qualified digital signature, so check what applies to yours.

Do signers need an account?

No. Each signer receives a secure link and confirms who they are with a one-time code sent to their email.

What do signers receive at the end?

The signed copy and a certificate of completion naming who signed and when. The audit trail with IP addresses and devices is kept for your team and never sent to them.

Fill & sign any PDF

What if a scanned page is poor?

Qasha straightens it, reads its words and finds what it can, then asks you to check that page closely. You can always place or adjust fields by hand.

Will a bank accept the signed copy?

The signed copy is the bank’s own form, page for page, with the fields filled in and the signatures in place, sealed so any change shows. Some institutions still insist on wet ink; it is worth checking theirs.

Can I fill in parts of the form before sending?

Yes. Fill in your part yourself, and only the fields you assign go to the signers.

Onboarding & compliance

Does Qasha verify identities or businesses itself?

No. Qasha coordinates the compliance work and shows what evidence is still missing. Checking it and approving the customer stay with your reviewer.

Who can see an onboarding case?

The colleagues involved in it. A case is not visible to the whole workspace by default.

Billing & usage

Can one invoice include a subscription and usage?

Yes. Fixed and usage charges, credits and adjustments can appear on the same invoice for the same service period.

What happens to existing customers if we change a plan?

Their accepted terms are kept as signed. Catalog changes never allocate credit or change an earlier agreement automatically.

Can customers see their usage?

Yes. Their billing portal shows this period’s usage and where the next invoice is heading.

Collections & payments

Do reminders go out on their own?

Only under a reminder policy your team has reviewed, and each attempt’s status is visible.

Which payment providers can we use?

Card payments run through Stripe today, from the invoice and the billing portal.

Revenue recognition

Does Qasha replace our accounting system?

No. Qasha keeps the operating record of what was agreed, billed, paid and recognized, and connects to QuickBooks Online and Xero for your general ledger.

Can a closed period change?

Not silently. A closed period keeps its figures; corrections are made with a recorded reversal.

AI & agents

Does the assistant send anything by itself?

No. Drafts are reviewed and sent by a person. Automatic acknowledgements only use a fixed template you approve, within limits you set.

Which AI models can we use?

Claude, Gemini or another model with a compatible interface. A workspace can set a default, and each person can connect their own.

Bring the whole deal into one place.

We’ll walk through your process, from first email to recurring invoice, and show you where Qasha fits.